Umair Majeed
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Company

Datics AI

Datics AI (Datics AI Technologies (Pvt) Ltd) is an AI and product engineering company. My brother Rana Umar Majeed and I founded it in Lahore in October 2018. He is our co-founder and Chief Technology Officer, and since August 2024 I have led the company from Austin, Texas, where Datics Solutions LLC is our U.S. headquarters.

We started with AI and data science. Working deep inside real software products pushed us into product engineering, and today our specialization is Brownfield AI: helping established SaaS companies build AI into the workflows, data, permissions and architecture their customers already depend on.

Visit datics.ai
Selected AI work

AI shipped into real products

We built these at Datics AI, where I lead the team as CEO. Clients are not named: we show the work, not the client.

Brownfield AI · Dental and veterinary SaaS

AI communication intelligence inside a live practice platform

The problem
An established communication platform for dental and veterinary practices was losing appointments to missed calls and incomplete follow-up.
What we built
Call intelligence, AI engagement and booking workflows, connected to several practice-management systems through the product's existing integration and permission model, in a HIPAA-aligned, customer-controlled Google Cloud environment.
The result
In a documented example, 311 appointments recovered across six locations, with no rebuild of the product.
Read the case study
AI product · Healthcare SaaS

An AI intake prototype taken to production multi-clinic SaaS

The problem
A working GPT-powered patient-intake prototype had to become a product that many clinics could safely run.
What we built
Adaptive intake and structured clinical summaries, wrapped in clinic isolation, role-based access, onboarding, provider configuration and billing, on HIPAA-aligned Microsoft Azure hosting.
The result
The intake capability now runs as a multi-clinic product with the access control, onboarding and billing a healthcare SaaS needs.
Read the case study
Clinical AI · Human in the loop

AI clinical documentation inside the dentist's appointment

The problem
Dentists were spending time after each appointment turning the conversation and their notes into structured clinical documentation.
What we built
Live transcription (Whisper and Deepgram), patient history retrieved into context, and LangChain-orchestrated drafting of clinical notes, with a review and approval step for the dentist.
The result
Notes are drafted during the appointment, and nothing is released until the dentist approves it.
Read the case study
More Datics AI case studies

Datics Solutions LLC, U.S. headquarters

Since August 2024, Austin, Texas

Datics Solutions LLC is the U.S. home of Datics, the next chapter of the same company. Datics AI in Lahore is where the team and technical foundation were built, and Datics Solutions LLC brings that capability closer to the U.S. software companies we work with. I have led it as CEO since August 2024.

Umair Majeed at the Datics eighth anniversary celebration in the United States, October 2026

Vixul Accelerator, cohort 26-2

2026, Austin, Texas

Datics was accepted into and joined Vixul's Accelerator, an Austin-based program for technology services companies, as part of its 26-2 cohort.

TechLift Joint Venture

2022 to 2024

Datics AI was one of sixteen companies in the TechLift Joint Venture, an IT industry readiness program of the Ministry of IT & Telecom, PSEB and P@SHA. Datics AI trained 216 of the program's 4,004 graduates. I signed the Joint Venture Agreement for Datics AI in 2022.

Associated Press of Pakistan report

NAVTTC training partner

2024 to 2025

Datics AI has trained around 300 young people in AWS and artificial intelligence (machine learning and deep learning) as a training partner of NAVTTC under the Prime Minister's Youth Skill Development Program, including international certification exams for the 2024-25 Batch-II.

Web Summit 2022, PITCH

November 2, 2022, Lisbon

Web Summit's judges chose Datics AI for PITCH, the startup competition at Web Summit 2022. 105 of the roughly 2,300 startups exhibiting took part in PITCH. I pitched Datics AI on the PITCH stage.

Web Summit PITCH 2022 results
Umair Majeed pitching Datics AI on the PITCH stage at Web Summit 2022 in Lisbon
Umair Majeed at the Datics AI stand, Web Summit ALPHA, Lisbon, November 2022

Collision 2023, Startup Showcase

June 2023, Toronto

Datics AI was selected for the Startup Showcase at Collision 2023 and exhibited in the BETA startup area.

Datics AI exhibit stand B604 in the BETA startup area, Collision 2023, Toronto

Upwork: Expert-Vetted and Top Rated Plus

Since 2018

Datics AI began as an Upwork agency in December 2018 and was awarded Upwork's Top Rated Plus badge, which Upwork reserves for the top 3% of performers, with a 100% Job Success score. I was admitted to Upwork's Expert-Vetted program in 2021 after an interview and screening by Upwork's Talent Managers. Upwork describes Expert-Vetted as the top 1% of its talent.

Secure Tax Office

October 2020 to December 2022

As fractional Chief Development Officer of Coast Technology (Dealership Toolkit), a U.S. software company, I led the technical development and implementation of Secure Tax Office, a property-tax collection platform. It launched publicly in December 2020, expanded to several sheriffs' offices in Louisiana, and was acquired in December 2022.

USAID consultation on AI

2023

I took part in USAID's 2023 consultations on artificial intelligence in Pakistan, including a stakeholder roundtable in Lahore in August 2023. I am listed as a contributor in USAID's report, Rapid Landscaping of Artificial Intelligence in Agriculture in Pakistan (October 2023).

Client story

How our partnership began, in Rich's words

Rich DeLancey is the CEO of Coast Technology in Tampa, the U.S. company behind Dealership Toolkit and Secure Tax Office. In a video message to the Datics team, he told a story his father used to tell, and explained why he chose to work with us.

Team growth

Datics through the years

From two founders in 2018 to a team in Lahore and a headquarters in Austin.

  1. 2018 Team: 2

    Founded with two people

    My brother Rana Umar Majeed and I started Datics AI in Lahore in October 2018, growing out of my freelance practice.

  2. 2020 Team: 40+

    From two people to more than forty

    By its second anniversary, celebrated with clients, teammates and their families in January 2021, Datics had grown from two people to more than forty.

  3. 2021 Team: 50+

    A team of fifty

    Three years in, the team had grown past fifty people, LCCI named me Dynamic Entrepreneur of the Year for that growth, and Datics celebrated its third anniversary with its people and clients.

  4. 2022 Team: about 65

    Best LCCI Software House

    Datics was named Best LCCI Software House and joined the TechLift Joint Venture. By August the team was around sixty-five people, and on October 7 the whole team gathered for the fourth anniversary, where I reviewed the year's growth and presented certificates of appreciation.

    The Datics team at the fourth anniversary celebration, October 2022
  5. 2023

    Five years, at the Governor House

    Datics celebrated its fifth anniversary on October 7, 2023 at the Governor House in Lahore, hosted by the Governor of Punjab, Muhammad Baligh Ur Rehman. The same year it exhibited at Collision in Toronto.

    The Governor of Punjab speaking to the media at the Datics AI fifth anniversary, Governor House, Lahore, October 7, 2023
  6. 2024

    Six years, and a U.S. headquarters

    Datics celebrated six years of innovation and growth with its team and clients, opened Datics Solutions LLC in Austin as its U.S. headquarters, and began training young people in AI with NAVTTC.

  7. 2025

    Seven years

    Datics turned seven and focused its work on Brownfield AI: building AI into established SaaS products.

    Datics seventh anniversary celebration cake, October 2025
  8. 2026

    Eight years, two countries

    The team in Lahore and I in Austin celebrated eight years of Datics: one company, growing into a new chapter.

    The Datics team in Lahore at the eighth anniversary celebration, October 2026